Does your organization face delays or legal disputes due to poor contract management? Are you still relying on a manual approach for contract administration? If so, it’s important to understand that contracts are crucial for running a business regardless of an organization’s size.
Business contracts facilitate transactions, manage risks, protect rights, establish trust, and nurture cooperation between parties. However, research by the World Commerce & Contracting Association states that organizations with poor contract management face an average of 9% revenue leakage.
This is why following a standard contract lifecycle process is essential for organizations. Learn about the contract lifecycle management process to streamline contract procedures, reduce costs, and avoid renewal headaches.
So let’s get started.
Why is contract lifecycle management important?
Before the modern contract lifecycle management (CLM) process, organizations followed ad hoc and manual contract management process steps. These different phases of contract management were often cumbersome and prone to errors, resulting in financial and reputational losses for businesses.
Challenges such as:
Manually managing contracts is labor-intensive and prone to errors.
Lack of centralized control & visibility because the data is spread across emails, spreadsheets, and shared drives.
Missed renewals or obligations increase business risk and compliance issues.
Closing new contracts takes time due to broken collaboration and lack of a request management process.
Inability to manage complex contracts as organizations scale.
Data is lost or misplaced when employees leave.
To address these challenges, organizations require a structured approach that streamlines the entire contracting process, from initial request to contract renewal or termination. This is where contract management systems come in.
So, what is the standard contract management process? Let’s look at it in the next section.
8 steps of the contract lifecycle management process
Contract lifecycle management is a systematic process that governs the entire lifecycle, from initiation to renewal or termination. Understanding this contract management process flow allows you to streamline your entire contract workflow from start to finish. Let’s examine the different stages of contract management in detail.
1. Contract request and creation
This initial stage of creating a contract begins by requesting one. At this stage, one party requests or initiates the request to develop a contract based on the organization’s requirements.
The contract request should have all important information such as the purpose of the contract, the parties involved, and the terms and conditions.
When initiating contract requests, here are the points you should have handy:
Identification of parties
Scope of work
Parties involved
Financial terms and compensation, if any
Preferred contract type
Specific terms or conditions, if any
Approval parties and dates
Timeline and milestones
Supporting documents
Once you have all the details, assess the risks and benefits associated with the contract. Next, obtain the necessary approvals and initiate the contract creation process. Efficient contract generation at this stage is crucial for setting a strong foundation for the contract lifecycle.
Ready to Use HyperStart CLM for Efficient Contract Management?
HyperStart CLM is an end-to-end contract management platform that helps with the complete contract management lifecycle. Our AI-enabled CLM software can help you create a contract in 2 minutes.
Book a Demo2. Contract authoring
Once you have completed the contract request stage, it’s time for authoring. This stage is also known as the contract drafting or contract writing stage. A contract document is created or generated at this stage using contract lifecycle management software like HyperStart.
During this stage, it’s important to ensure the contract includes all clauses, terms, and conditions agreed upon by the parties involved.
When drafting a contract, these are the activities followed:
Draft the contract document based on the agreed-upon terms and conditions.
Ensure the contract language is clear, accurate, and detailed.
Integrate applicable legal and regulatory standards into the contract.
The contract draft is then reviewed and edited by the relevant stakeholders such as legal counsel, contract managers, and subject matter experts.
3. Contract negotiation
During the contract negotiation stage, the contract owner or negotiating team communicates with the other party (whether supplier, vendor, or client) to discuss and negotiate the terms and conditions of the contract.
This stage often consists of multiple rounds of back-and-forth due to contract negotiations until a mutually agreeable contract is finalized.
These modifications could relate to key aspects of a contract such as the scope of the work, the payment terms, the duration of the contract, and any performance metrics or obligations.
Stakeholders and vendors discuss any changes, modifications, or counteroffers to align the contract according to their interests and requirements.
Next, the contract agreement is sent to business users for approval, paving the way for smooth contract execution.
4. Contract approval
Once the contract is finalized on the agreed terms, it undergoes an internal approval process.
Heads of departments, legal advisors, and executives review the finalized contract document to ensure it meets the organization’s requirements.
During the contract approval process, risk assessments, budget allocations, and compliance checks are performed during the contract approval process.
Approval of contracts presents an organizational commitment to the contract’s terms and establishes accountability for its execution at the ground level.
It is sent for signature after approval from all the relevant stakeholders of the contract.
5. Contract signature
When the contract is finalized, it is time for all parties to sign the document. All parties sign the contract in person or electronically to accept its terms.
Authorized representatives from both parties, such as C-suite-level executives or legal signatories, execute the contract by providing their digital or physical signatures.
Depending on the organization’s process and legal requirements, wet-ink signature or electronic signature tools are usually used to sign a contract.
For example, organizations like VWo, LeadSquared, and Khatabook use HyperStart CLM to sign contracts digitally with an e-signature feature. This makes the entire process of contract signing easy and efficient for all parties involved.
6. Contract obligation management
At this stage, contract monitoring and managing the ongoing obligations and performance requirements are outlined in the contract. Key milestones, dates, deliverables, and payment terms are tracked and managed in this stage to ensure compliance.
For example, if you use CLM solutions like HyperStart, the tool sends automated notifications and reminders to alert stakeholders of upcoming obligations or deadlines.
Additionally, during this stage, organizations must manage quality problems or disputes, if any. This allows all the parties involved in the document to fulfill their obligations as outlined in the contract.
7. Contract compliance
At this stage, focus on ensuring all parties involved in the contract comply with regulatory requirements and company policies, thereby mitigating potential contract risks. The contract compliance process involves tracking contract performance, identifying deviations from the contract, and taking corrective action when necessary.
Contract compliance allows for monitoring regulatory compliance and ensuring that the organization meets any legal requirements related to the contract. Even if any discrepancies are found, legal authorities address them in the contract process.
Without proper contract management software, it becomes difficult to track the legal ramifications, late fees, bottlenecks, and other business issues necessary for compliance management.
8. Contract renewal
Once a contract reaches its end date, it must be assessed for renewal or renegotiation based on the organization’s established contract milestones and terms of duration. At this stage, the parties involved check whether renewal or renegotiation is necessary to sustain the business relationship.
During this stage, the renewal process also includes reviewing the contract, determining whether it should be renewed, and negotiating any changes or modified terms and conditions to the agreement.
Performance data and metrics from the previous contract period are analyzed before the contracts are renewed to make potential adjustments.
Conversely, if the contract is not renewed on time, it could pose financial risks for the parties involved.
Once contracts are renewed, they enter a new contract cycle, starting from the contract authoring or negotiation stage, depending on the required changes.
This is the complete process of contract lifecycle management. You have gone through all the necessary stages that help large organizations deal with multiple vendors, suppliers, and clients. Next, let’s learn about HyperStart CLM software for businesses.
6 key advantages of HyperStart contract lifecycle management software for businesses
Contract management software automates the entire process of creating, managing, and tracking contracts. Here are the top six benefits of HyperStart CLM software.
1. Close contracts 5X faster
Contract creation, approvals, redlining, and negotiations take a long time before a contract is sent for signature. Fragmented collaboration with different teams and departments delays contract execution.
With HyperStart, the entire contract management process is streamlined with features like approval workflow automation, version control, audit trail, analytics, and templates. This enables users to create, approve, and sign contracts 5X faster.
HyperStart CLM is an end-to-end platform that brings your entire team together on a single platform for managing contracts.
This CLM software automates contract creation with workflows. Set up self-serve contract creation workflows with preapproved templates and standard clauses in 2 minutes.
Whether you want NDAs, MSAs, or another letter from contract templates, HyperStart helps you create any type of contract according to your requirements.
Additionally, HyperStart CLM maintains an audit trail, helps with version control, and has multiple e-sign options to execute contracts quickly.
2. Centralized contract repository
With HyperStart, get all your legacy contracts in one place with multiple bulk import options such as email, drive, SharePoint, or CRM. Smart filtering options make finding a contract easy.
Metadata is auto-extracted using AI and is instantly available on the platform, making the set-up time 2-7 days. Retrieve contract or contract data in 2 seconds with smart filters. No more juggling between platforms or sheets.
3. Never miss a contract renewal again
Using tools like Excel, Google Sheets, or shared drives to keep track of the expiration dates might result in missed renewals.
Using CLM software like HyperStart provides businesses with automated alerts on contract expiration or renewal to the relevant people. Such contact management systems ensure that contract renewals are never missed.
4. Improves visibility
Better visibility of contracts helps you spot potential risks and avoid contract breach penalties.
HyperStart CLM offers reporting and analytics capabilities, including an auto-generated dashboard that helps teams gain insights on contract performance, compliance, and risk management.
These features of HyperStart provide complete control over the management of executed contracts.
5. Improves TAT and redlining speed
HyperStart CLM software reduces contract turnaround time (TAT) by leveraging AI and streamlining processes. The AI redlines with automated metadata extraction, which reduces contract review TAT by 30-40%.
HyperStart CLM software offers an exceptional AI feature that helps with redlining and highlights deviations as per your requirements. This capability allows contract managers, legal teams, or procurement managers to identify areas of concern and make necessary adjustments.
6. Saves contract management costs
According to a report by Deloitte, over the last five years, 78% of organizations have invested in CLM software. Implementing a CLM solution across multiple industries like aerospace, banking, finance, insurance, telecoms, technology/software, health/pharma, and manufacturing results in cost savings.
Systems like HyperStart provide end-to-end contract management for businesses of all sizes. Organizations can create, negotiate, approve, review, execute, and renew contracts on a single platform. There is no need for spreadsheets or any manual process that may be prone to errors and pose compliance risks.
Looking to Manage Contracts at Scale?
HyperStart CLM is a powerful and feature-rich contract management solution that helps with contract creation, reporting, and renewals. With our solution, you will never miss a deadline. Book A Free Demo
Book a DemoTakeaways from the contract lifecycle management process
The contract lifecycle management process is a systematic approach to contract creation, approvals, negotiations, storage & retrieval, and obligation tracking. Understanding this end-to-end contract management process allows you to streamline your entire contract workflow from start to finish.
Whether you are already using or managing a contact management solution in-house, the CLM process becomes essential information for executing new contracts faster and tracking legacy ones effectively.
HyperStart is an end-to-end CLM software that automates contract management leveraging artificial intelligence. Our AI models have processed over 850 million documents so far. Book a free demo with HyperStart today.